To get started with Capeesh you need to receive an invitation from your employer or organization to download and use Capeesh. The invitation email will state your username (email) and provide you with instructions on how to download and sign up with Capeesh.
You can download the Capeesh Language Learning app on any smartphone or tablet from either the App Store or Google Play. When you open the app you can choose between multiple instruction languages. To sign in you enter your email address (the same address as the one stated in the invitation email). You also need to create a password (minimum 7 characters long). The password can be changed later on in the settings menu inside the app.
Before you can activate your license you need to accept that you have read and understood our privacy statement.
And there – you are ready to start your learning journey!
Your employer/company needs to purchase a company license in order for employees/learners to access Capeesh. Several companies and organizations have made Capeesh available for their employees. If your company is using Capeesh, then you will receive a personal license from your company.
If you think your company would benefit from Capeesh, please let us know at [email protected], and we can help you convince your manager.
Yes, as long as your employer or organization has activated a Capeesh licence on your email, you don’t need an invitation email to log in. If you struggle to find your email, it may be that the invitation email has been placed in the spam folder. If so, then you can look for an email sent from [email protected] and mark this email as “safe”. This will ensure that important emails from Capeesh appears in your inbox in the future.
If you did not receive an invitation email from Capeesh, it could be because a) the email has been placed in the spam folder in your email client, or b) your employer / organization misspelled your email when activating your license.
If you think the latter may be the cause, please contact our support team and we will make sure that we activate the licence on your correct email address.
If you receive a message saying that we cannot find any user with that username, the most common cause is that you have entered your email incorrectly. If you believe this can be the case, please review the email in the input field in the app and try to register again.
If you are sure that the email is entered correctly, then it may be that your employer / organization has activated the licence on an email address that has been spelled incorrectly. If so, please contact our support team and we will help you fix this.
A third reason could be that your company does not have any active licences due to either not having purchased Capeesh or due to a deactivation of licences, and that your user has been deactivated by your employer / organization.
IOS and Android
Yes, Capeesh works on all tablets, both IOS and Android.
If your smartphone or tablet has an operational system that is not up to date, it may be that your current operational system does not fulfil the demands for newer app versions of App Store and Google Play. If so, then you may encounter problems finding Capeesh Language Learning in your Google Play Store or App Store.
To solve this problem it is important that you upgrade your operating system to the latest version. Capeesh Language Learning is available for all IOS units with operating system iOS 11.0 or newer, and for all Android units with operating system Android 5.0 or newer.
Data Buying and item support
Capeesh’s privacy statement is available on our website and can be viewed here. Upon the first login to the app you will be asked to confirm that you have read and understood the Capeesh privacy statement. We always make sure to protect your data according to data protection regulations stated by the European Union.
While using the service, Capeesh does collect and process certain personal data. Further details are outlined in Capeesh’s privacy statement. Processing of personal data on your employer’s behalf. Since your participation in the language course / workplace training course takes place within the framework of your employment relationship, your employer shall receive reports about your attendance at Capeesh courses regularly. Capeesh thereby merely acts as a processor on behalf of your employer: such reports will not be used by Capeesh, nor transferred to third parties. Please find out further details in the attached privacy statement for Capeesh for business users.
You can see the number of available active licenses by logging in to admin.capeesh.com. If you want to add additional licenses, please send an email to [email protected] or call the phone number provided in the admin portal. When requesting additional licenses, please remember to confirm your company organization number and the number of licenses you wish to wish to add.
You can reset your password either by clicking “reset my password” og the login screen or by resetting your password in the settings menu inside the app.
If you click on “reset my password” in the login screen, then you will receive an automatic email from [email protected] with a PIN-code that can be used to log in to the app, where you can reset your password. You shall also receive a confirmation in the app that a PIN-code has been sent to your email. If you should have trouble receiving the PIN-code email from Capeesh, please make check your spam filter or all emails to find the correct email. We suggest that you mark all emails form Capeesh as “safe email” to ensure that you receive important emails directly in your inbox.
If you are already logged in to the app, then you can go to settings to reset your password. Simply type in your new preferred password and click “save”. Remember that a capeesh password needs to be minimum 7 characters long.
To log in as an administrator you need to go to the website admin.capeesh.com. Here you will be able to log in with the same username (email) and password as you have used previously when logging in to the Capeesh app.
If you are new to Capeesh, then you should choose the tab “Register”. You can activate your new user here by entering your email and registering a password (minimum 7 characters long).
If you are not able to log in with the two steps mentioned above, this may be because your licence is registered to a different email than the one you have entered. Please contact us at [email protected], to see if this is the case and we will make sure to help you onboard.